Shipping & returns policy
SHIPPING POLICY – JustLeatherShoes
At JustLeatherShoes, we understand the importance of receiving your purchases safely and on time. We partner with trusted courier networks to ensure prompt delivery of your products.
Delivery Timeline:
Within India: 3–5 business days
International: 5–7 business days
Shipping Charges:
Free shipping is available for all prepaid orders across India.
Refunds:
If your order is canceled, lost, damaged, or undelivered to your chosen address, the entire order amount will be refunded.
RETURNS & EXCHANGE POLICY – INDIA
Your satisfaction is our top priority at JustLeatherShoes. If the product does not meet your expectations—whether in size, fit, or style—you can request an exchange or store credit refund within 7 days of delivery.
How to Apply:
To request an exchange or store credit refund, follow the instructions on our website [link to apply].
Important Notes:
Items must be unused and returned in their original condition with tags, packaging, and accessories.
The first exchange is free. Subsequent exchanges for the same order incur a nominal fee of ……
Store credit refunds can be used anytime on justleathershoes.com.
Items Under Clearance Sale:
Products purchased during clearance sales cannot be returned or exchanged, except if received damaged or defective.
Please review your selections carefully before placing orders during these promotions.
Returning a Product:
All returned items undergo a quality check.
If the product passes inspection, we will issue your store credit or process the exchange.
If the item does not meet our return criteria, it will be sent back to you, and a return shipping fee may apply.
Additional Notes for Returns & Exchanges:
Free exchange and store credit refunds are available to ensure you can shop again with ease.
In case of returns, only store credit is provided. Once we receive the item and it passes our quality check, the store credit will be issued or an exchange processed.
Items failing the quality check will be returned to you and the return/exchange request will be rejected.
For exchanges due to size, color mismatch, or defective items, a replacement will be provided free of cost, subject to stock availability.
RETURNS & EXCHANGE POLICY – INTERNATIONAL
Please ensure the correct size is selected before ordering, as international orders are not eligible for exchanges or refunds.