Shipping Policy

At Just Leather, we are committed to providing a smooth, reliable, and premium shopping experience — from the moment you place your order to the time your footwear reaches your doorstep. Every order is carefully processed, securely packed, and dispatched through trusted courier partners.

Order Processing & Dispatch

We understand your excitement to receive your order, which is why we aim to process and dispatch all confirmed orders within 24–36 hours of payment confirmation.

• Orders are processed from Monday to Saturday.

• No order processing or dispatch takes place on Sundays or public holidays.

• Once your order has been dispatched, the tracking details will be shared with you and will typically be available within 24 hours of placing your order.

• Orders are dispatched from our warehouse through trusted courier partners.

Delivery Timeline

We work hard to ensure quick and dependable delivery.

• After dispatch, orders typically reach you within 3–7 working days, depending on your delivery pincode and courier service availability.

• Delivery timelines may vary for remote or non-serviceable areas.

• While we strive to deliver within the estimated timeline, delays may occasionally occur due to circumstances beyond our control.

• We are committed to ensuring that every order reaches you securely packed, in good condition, and within the estimated delivery timeframe.

Trusted Shipping Partners

To ensure your order reaches you safely and reliably, we ship through reputed and reliable courier partners with established delivery networks and performance standards.

Package Condition at Delivery

Your order will arrive in a secure and protective package along with:

• A printed invoice, as applicable under Indian tax regulations.

• Relevant product information or warranty details, wherever applicable.

If you notice that the package appears tampered with or significantly damaged at the time of delivery, we recommend refusing the delivery and immediately contacting us at care@justleathershoes.com.

Our team will review the matter and assist you with the next steps, including a replacement where applicable and subject to our return/replacement policy.

Dispatch Restrictions

• Orders are not processed or dispatched on Sundays or public holidays.

• Orders placed on Sundays or public holidays will be processed on the next working day.

• Dispatch may occasionally be delayed due to circumstances beyond our control, including extreme weather conditions, courier disruptions, festivals, strikes, or other logistical challenges.

• In such cases, we will make reasonable efforts to process and dispatch your order at the earliest possible opportunity.